Privacy Notice

Basic principles

This data privacy notice is intended to inform the users of this website about the type, scope and purpose of the collection and use of personal data by the website operator www.filterdienst.at. The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations. As new technologies and the continuous development of this website may result in changes to this data privacy notice, we recommend that you re-read the data privacy notice from time to time.

Definitions of the terms used (e.g. "personal data" or "processing") can be found in Art. 4 GDPR.

Access data

We, the website operator or website provider, collect data regarding access to the website on the basis of our legitimate interest (see Art. 6 par. 1 letter f GDPR) and store these as "server log files" on the website’s server. The following data is logged:

  • Website visited
  • Time of access
  • Volume of data sent, in bytes
  • Source/reference from which you came to the website
  • Browser used
  • Operating system used
  • IP address used

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to clarify cases of misuse. If data has to be retained as evidence, it is excluded from deletion until the incident has been finally resolved.

Reach measurement & cookies

This website uses cookies for pseudonymised reach measurement, which are transmitted to the user's browser either from our server or the server of third parties. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies for reach measurement to be stored on your device, you can object to the use of these files here:

Collection and processing of personal data

The website operator only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data. Personal information is any information that is used to identify you and that can be traced back to you, such as your name, e-mail address and telephone number. You can also visit our website without providing your personal details. However, in order to improve our website, we will store your access data to this website (without personal reference). This access data includes, for example, the file you requested or the name of your Internet provider. By anonymising the data, it is not possible to identify you.

We process personal data such as first name, last name, IP address, e-mail address, place of residence, postcode, telephone numbers, goods purchased, place of delivery, contents from the contact form, contents from enquiries and visit reports.

We process personal data only with the express permission of the users concerned and in compliance with the applicable data protection regulations.

The processing of personal data is based on our legitimate interest in performing our contractually agreed services (delivery of the goods, performance of the purchase contract, processing of your enquiries, etc.) and in order to optimise our website.

How we handle contact details

If you contact us as a website operator through the contact options offered, your details will be stored so that they can be used to process and respond to your enquiry. This data will not be passed on to third parties without your consent.

How we handle comments and contributions

If you leave a contribution or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests within the meaning of Art. 6 para. 1 letter f GDPR and serves as security for us as website operators: Should your comment violate applicable law, legal action can be taken against us. This is why we have an interest in the identity of the author of the comment and/or contribution.

Google Analytics

Based on our legitimate interests of optimising and analysing our website within the meaning of Art. 6 para. 1 letter f GDPR, this website makes use of the “Google Analytics” service, offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This service (Google Analytics) uses cookies - small text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the United States and stored there. Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. IP anonymisation is used on this website. Users’ IP addresses are truncated within the Member States of the EU and the European Economic Area and in the other states party to the Agreement. Only in individual cases is the IP address initially transmitted in full to a Google server in the USA and truncated there. This truncation removes any personal references from your IP address. The user's IP address transmitted by the browser is not combined with other data stored by Google. As part of the agreement on contract data processing, which we as the website operator have concluded with Google Inc., Google uses the information collected to analyse the use of the website and website activity and to provide services related to the use of the Internet.

The data collected by Google on our behalf is used to analyse the use of our website by individual users, e.g. to create reports on the activity on the website in order to improve our website.

You have the option of preventing cookies from being stored on your device by enabling the appropriate settings in your browser. There is no guarantee that you will be able to access all the functions of this website without restriction if you disable all cookies in your browser.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc.. The following link takes you to the relevant plug-in: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, by clicking on this link (IMPORTANT: insert opt-out link), you can prevent Google Analytics from collecting data about you on this website. By clicking on the link above you can download an “opt-out cookie". Your browser must therefore fundamentally allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Further information on the use of data by Google Inc. can be found here:

Rights of the user

As a user, you have the right to request information free of charge on what personal data has been stored about you. You also have the right to have incorrect data corrected, to have the processing of your personal data restricted and to have your personal data deleted. If applicable, you may also assert your right to data portability. If you believe that your data has been processed unlawfully, you can lodge a complaint with the competent supervisory authority.

Deletion of data

Provided that your request does not conflict with a legal data retention obligation (e.g. telecommunication data preservation), you have a right to have your data deleted. Data stored by us will be deleted if it is no longer required for its intended use and there are no legal retention periods. If deletion is not possible because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

Right to object

Users of this website may exercise their right to object and may object to the processing of their personal data at any time. If you wish to have your personal data corrected, blocked, deleted, if you would like to request information about your stored personal data, if you have any questions regarding the collection, processing or use of your personal data, or if you wish to revoke your consent, please contact us at the following e-mail address: datenschutz@filterdienst.at

or send a letter to:

SF-Filterdienst GmbH

Wiesenstraße 37
A-6837 Weiler, Austria
Tel.: +43 5523 51516 0
Fax: +43 5523 51516 4
datenschutz@filterdienst.at

site by visiosoft GmbH